Your Coindirect wallet
- How do I setup my customer profile?
- Can I convert between different currencies in my Coindirect wallet?
- How do I deposit digital currency into my Coindirect wallet from an external wallet?
- Which coins do you support deposits for currently?
- How quickly can I use coins deposited into my Coindirect wallet?
- Are any fees charged for converting, sending and receiving digital currency?
Buying digital currency
- How do I buy digital currencies?
- Why can I not convert RDD or NXT?
- I wanted to buy an altcoin, but got BTC?
- What documents must I upload as proof of payment?
- How do I increase my transaction limits?
- What are the fees for purchasing digital currency on Coindirect?
Making Payments
- How do I make a payment to buy digital currency?
- What local payment methods can I use to buy digital currencies?
- Can I purchase digital currencies on Coindirect with a debit card or credit card?
- I've made a payment for coins, but I haven't received the coins yet. What must I do?
- I've made my payment, but I didn't confirm payment in time?
Making fiat/local currency deposits
- Can I make fiat/local currency deposits in my country?
- How do I make a fiat/local currency deposit?
- How long will it take for my deposit to reflect?
- Are there any limits on how much I can deposit into my account?
- I made a deposit using the wrong reference. What do I do?
- Are there any fees charged for depositing fiat/local currency?
Withdrawing fiat/local currency
- Is my country supported to withdraw fiat/local currency from my wallet?
- How do I make a ZAR fiat/local currency withdrawal?
- How long will it take for my withdrawal to reflect in my bank account?
- Are there any limits on how much I can withdraw from my ZAR wallet?
- Are there any fees charged for withdrawing fiat/local currency?
Selling digital currency
Sending digital currency externally
- Do XRP transactions require a destination tag?
- Can I send Litecoin to a Segwit address?
- Why is my ADA (Cardano) withdrawal failing?
- Why does my NEO withdrawal keep failing?
- Where can I check the status of a digital currency send or receive transaction?
- How do I send my digital currency to a third party wallet?
Exchange
- The exchange user interface explained
- Why use the Coindirect exchange?
- How does the exchange work?
- Exchange Glossary
- How do I change the currency pair?
- How do I place a limit order?
