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How do I verify my account?

You will need to log into your Coindirect account and go to the 'Edit Profile' option. You can verify your identity and address by uploading the following 3 documents:

  • A clear photograph of yourself (a selfie), holding your ID, Passport or other government-issued document that shows your photo and confirms your full name and date of birth. We unfortunately cannot accept student or employee cards.
  • A clear scan of the same identity document.
  • A clear copy of a proof of address, confirming your full name and address, such as a utility bill, bank statement, driver’s licence, insurance document, hire purchase statement, mortgage statement, tax bill or similar. The document should not be older than 6 months. We unfortunately cannot accept PO Box addresses.