Each digital currency has a network transfer fee that is built into the coin. This means that we must add this fee to your withdrawal. Previously this fee was deducted from the amount, but now it is added. We now also transparently display this fee to you on the Send screen.
Coindirect do not make any profit on the sending or withdrawal of your coins and we will try to minimise fees however we can. You will thus need to take this fee into account when sending coins from your wallet.